Wednesday, September 21, 2011

Excellence Creates Capacity

From the beginning of my venture with Contact Window Cleaning the initial reason for this business was to pay my way through college and give me the time I needed by scheduling my work hours. Little did I know that I was already in a position of advantage within the window cleaning industry. I then realized I was already in the "battle field" with my own business and I was getting my education from direct experience. I started researching the business' I frequented then grew to researching brands and the different business models as Coca Cola, FedEx, and Dell to name a few and learn how they managed their supply/service chain at a large capacity. I also began a deep desire to learn about the founders of these companies and their approach to their business and growing their value in the market. A trend that I noticed is that each of these companies grew by revolutionizing the way their service is performed or delivered. These companies have grown from being built from the ground up and creating the best next move. FedEx and its promise of overnight delivery shipped only 7 packages on their first night so they didn't hit that home run their first bat up but believed in their revolutionary idea that eventually prevailed and ultimately changed the transportation and logistic industry to implement hub-and-spoke model for efficiency. If  one's desire is to be the most valued business in any particular industry it relies on the ability to repeat and deliver the best results that are more efficient than from what is already available and the capacity to grow through an innovative business model.